Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website:

Basic Definition

• Small Files: Cookies are tiny data files (usually less than 1KB)
• Device Storage: Stored locally on your computer, phone, or tablet
• Website Memory: Help websites remember information about your visit
• Standard Technology: Used by virtually all websites to improve functionality

How Cookies Work

• First Visit: Our server sends cookies to your browser
• Storage: Your browser stores these cookies on your device
• Return Visits: Cookies are sent back to our server
• Recognition: This allows us to recognize your browser and preferences

Cookie Safety

• Safe Technology: Cookies cannot run programs or deliver viruses
• Limited Access: Can only be read by the website that created them
• No Personal Files: Cannot access other files on your device
• Controlled Size: Have size limitations and expiration dates

2. Types of Cookies

We use different types of cookies for various purposes:

By Duration

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device until they expire or are deleted
• Secure Cookies: Only transmitted over secure HTTPS connections
• HttpOnly Cookies: Cannot be accessed by client-side scripts

By Source

• First-Party Cookies: Set directly by our website (easycarthq.com)
• Third-Party Cookies: Set by other domains (analytics, advertising partners)
• Cross-Site Cookies: Used across multiple websites for tracking
• Same-Site Cookies: Restricted to our domain only

By Function

• Strictly Necessary: Essential for website functionality
• Performance: Help us understand how visitors use our site
• Functional: Remember your preferences and settings
• Targeting: Used to deliver relevant advertisements

3. Cookies We Use

Here are the specific cookies used on our website:

Essential Cookies

Performance Cookies

Functional Cookies

• ecd_preferences: Stores your language and region preferences (1 year)
• ecd_form_data: Temporarily saves form information (session)
• ecd_recent_services: Remembers recently viewed services (30 days)

4. Third-Party Cookies

Some cookies on our site are set by third-party services:

Google Services

• Google Analytics: Website traffic analysis and user behavior insights
• Google Maps: Interactive maps for our location and service areas
• Google Fonts: Web font delivery for consistent typography
• reCAPTCHA: Spam protection for contact forms

Social Media

• Facebook: Social sharing buttons and Facebook Pixel for advertising
• Twitter: Social sharing functionality
• LinkedIn: Professional networking and sharing features
• WhatsApp: Quick contact integration

Other Services

• Payment Processors: Secure payment processing cookies
• CDN Services: Content delivery network optimization
• Chat Widgets: Customer support chat functionality
• Booking Systems: Service scheduling and calendar integration

5. Cookie Purposes

We use cookies for specific purposes to enhance your experience:

Website Functionality

• User Authentication: Keeping you logged in during your session
• Form Processing: Saving form data as you fill out contact forms
• Shopping Cart: Maintaining selected services in your booking
• Security: Protecting against cross-site request forgery attacks

User Experience

• Personalization: Customizing content based on your preferences
• Language Settings: Remembering your language choice
• Recent Activities: Showing recently viewed services
• Accessibility: Maintaining accessibility settings you've chosen

Analytics and Improvement

• Traffic Analysis: Understanding how visitors use our website
• Performance Monitoring: Identifying slow-loading pages
• User Journey: Analyzing the path users take through our site
• Error Tracking: Identifying and fixing website issues

Marketing and Advertising

• Ad Targeting: Showing relevant advertisements
• Campaign Tracking: Measuring marketing campaign effectiveness
• Retargeting: Reaching out to previous website visitors
• Social Integration: Connecting with social media platforms

6. Managing Cookies

You have several options for managing cookies on our website:

Browser Settings

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

Cookie Preferences

• Accept All: Allow all cookies for full website functionality
• Essential Only: Only necessary cookies for basic functionality
• Custom Settings: Choose specific cookie categories to allow
• Reject All: Block all non-essential cookies

Ongoing Management

• Clear Cookies: Delete existing cookies from your browser
• Regular Review: Periodically check and update your preferences
• Incognito Mode: Browse without storing cookies (private browsing)
• Cookie Notifications: Enable browser notifications for new cookies

7. Disabling Cookies

Information about disabling cookies and the potential impact:

How to Disable Cookies

• All Cookies: Block all cookies through browser settings
• Third-Party Only: Block only cookies from external domains
• Site-Specific: Block cookies from specific websites
• Category-Based: Block specific types of cookies (advertising, analytics)

Impact of Disabling Cookies

• Reduced Functionality: Some website features may not work properly
• Repeated Information: You may need to re-enter information frequently
• Generic Experience: Content may not be personalized to your preferences
• Login Issues: You may be logged out frequently

Alternative Solutions

• Privacy Extensions: Browser extensions that block tracking
• Do Not Track: Enable browser Do Not Track settings
• Ad Blockers: Software that blocks advertising cookies
• Privacy Browsers: Browsers designed for enhanced privacy

8. Cookie Consent

How we obtain and manage your consent for cookies:

Consent Process

• First Visit: Cookie banner appears explaining our cookie use
• Clear Information: Details about cookie types and purposes
• Choice Options: Accept all, reject non-essential, or customize settings
• Easy Access: Cookie settings accessible from every page

Consent Management

• Withdrawal: You can withdraw consent at any time
• Granular Control: Manage different cookie categories separately
• Persistent Settings: Your preferences are remembered for future visits
• Regular Review: Periodic reminders to review your cookie preferences

Legal Basis

• Essential Cookies: Legitimate interest for website functionality
• Analytics Cookies: Legitimate interest for service improvement
• Marketing Cookies: Explicit consent required
• Third-Party Cookies: Consent obtained before setting

9. Policy Updates

How we handle updates to this Cookie Policy:

Update Process

• Regular Review: We review this policy annually or when practices change
• Notification: Users are notified of significant changes
• Effective Date: Updates take effect 30 days after notification
• Version Control: Each version is dated and archived

Types of Changes

• New Cookies: Addition of new cookie types or purposes
• Removed Cookies: Discontinuation of certain cookies
• Policy Clarifications: Improved explanations or examples
• Legal Updates: Changes due to new privacy laws

Staying Informed

• Email Notifications: Updates sent to registered users
• Website Notices: Prominent notices on our homepage
• Policy Page: Current version always available online
• Contact Us: Questions about changes welcome

Contact Information